SECURITY & TRUST
Security built around company boundaries and source accountability.
This page describes current design principles and published commitments. We do not claim certifications, audit reports or security controls that have not been independently completed or contractually committed.
1. Tenant isolation
Private company workspaces are designed to remain logically separated. Organization identity is bound to authenticated access, and caller-supplied workspace identifiers must not override signed organization identity.
2. Access control
Secure Company AI is designed around authenticated users, organization membership and role-based permissions. Privileged capabilities should be restricted to authorized roles and auditable administrative actions.
3. Data boundaries
Private customer documents are not intended to become another customer's private knowledge source. Shared precedent features are designed to accept only contractually permitted, anonymized, aggregated and anti-reidentification-checked derived patterns.
4. Encryption and transport
MediaBrain relies on modern transport security provided by its production infrastructure and service providers. Encryption-at-rest commitments depend on the capabilities and configuration of the active storage providers and are documented as the production stack is finalized.
5. Secure development and testing
Security-sensitive functionality is developed with regression tests for tenant isolation, workspace identity, machine-output leakage and other high-risk failure modes. Production verification is required in addition to local or preview testing.
6. Logging and incident response
Application and infrastructure logs may be used to identify reliability and security events. Confirmed personal-data incidents are handled under the applicable Privacy Notice, DPA and legal obligations.
7. Vendor governance
Third-party providers are selected based on service need, security capabilities and contractual suitability. Active customer-data subprocessors are published at Subprocessors.
8. Vulnerability reporting
A dedicated security reporting mailbox and coordinated vulnerability disclosure process will be published when the MediaBrain domain mailbox is activated. Until then, security concerns should be submitted through the official contact channel on getmediabrain.com.
9. Enterprise security roadmap
Planned controls include mature MFA enforcement for privileged users, enterprise audit logging, configurable retention, formal vendor reviews, documented incident procedures and additional independent assurance as commercially appropriate. Planned controls are not represented as currently certified features.